case studies medical call serviceLooking for a Call Center for your Medical Practice?


Red Bank Call Center has the experience and the staff to help any medical practice manage their phone support and disaster recovery support. We work with physician practices and hospitals to provide cost effective medical answering services that increase patient satisfaction and reduce costs.

Our medical call center offerings include:

  • 24/7 answering service
  • appointment scheduling
  • disaster recovery
  • medical emergencies
  • overflow call assistance
  • secretary/front desk outsourcing
  • patient pre-registration and follow-up

Single Doctor  • Multiple Doctor Practice • Nursing Home • Home Health Care

Our mission is to provide a seamless service of patient care. We have found that by expanding your hours with medical answering services and appointment scheduling we can increase your patient's satisfaction and reduce operation costs.

We have received countless testimonials from our clients such as Jennifer's comments on the improvements to staff scheduling for a Home Health Care business, Jennifer said "I never realized how much overtime I was paying my staff to handle our phone volume. Once we started using Red Bank Call Center, I was able to eliminate overtime to answer a phone! Now my staff can focus on other important tasks to keep our customers happy!"

HIPAA Compliance

Our operators and phone lines follow the HIPAA compliance guidelines. Don't worry about your customer's information, it's secure with us!


Need a Medical Call Center Solution?

For full-time, 24-7 medical answering service, disaster recovery phone solutions or overflow calls assistance, let us help craft a phone service solution that will save your medical practice money and improve your patient experience.

For more information call us today at 732-747-0400.


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U.S.A. Call Center
Call us today at 732-747-0400

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